Freshworks is a software company that provides a suite of cloud-based customer service and business engagement tools designed to be easy to use and quick to implement
Core Product Offerings
Freshdesk: An omnichannel customer support software that helps businesses manage tickets across email, phone, and social media.
Freshchat: A modern messaging software for sales and customer engagement using AI-powered chatbots and live chat.
Freshsales: A sales CRM that enables teams to attract, engage, and close high-quality leads.
Freshservice: An IT service management (ITSM) solution for streamlining internal IT operations and employee service requests.